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Quick StartUpdated 2024-03-18

Getting Started Guide

Welcome to Alphatic Labs

Alphatic is designed to be the digital pulse of your modern healthcare practice. This guide will walk you through the first steps of setting up your clinic and understanding the core philosophy of our Clinical OS.

1. Account Activation & Security

Once your clinic is registered, the primary administrator will receive an activation email.

  • Password Requirements: Must be at least 12 characters, including special symbols.
  • Two-Factor Authentication (2FA): We strongly recommend enabling 2FA immediately via Settings > Security. Use an app like Google Authenticator or Microsoft Authenticator.

2. Clinic Profile & Branding

Navigate to Settings > Clinic Profile. This is the foundation of your digital identity in Alphatic.

  • Basic Info: Name, specialized logo (high-res PNG recommended), and full address.
  • Communication: Set your primary clinic email and phone number. These will appear on all patient-facing communications.
  • Tax Information: Enter your GSTIN and other regional tax identifiers. This is critical for the automated billing engine to function correctly.

3. Dashboard Architecture

Your main dashboard is a command center that provides a 360-degree view of your clinical operations.

  • Queue Management: Real-time tracker for patients in the waiting room, in-consultation, and at checkout.
  • Intelligence Cards: AI-driven insights about your revenue trends, patient satisfaction, and staff efficiency.
  • Quick Actions: Buttons to instantly book an appointment, create a prescription, or generate an invoice.

4. Exploring the Sidebar

  • Patients: Your comprehensive electronic health record (EHR) database.
  • Calendar: Intelligent scheduling with drag-and-drop support.
  • Clinical: Access to 3D charting, AI Scribing, and imaging data.
  • Finance: GST-compliant billing, expense tracking, and revenue analytics.

5. Getting Further Help

  • Community Portal: Connect with other doctors using Alphatic.
  • Direct Support: Use the chat bubble in the bottom right for 24/7 technical assistance.
  • Training Mode: Enable "Sandbox Mode" in settings to practice without affecting real data.

Still need help?

Our support team is available 24/7 to assist you.

Talk to Support